Scope
This Privacy Policy explains how China Forklift Export handles personal information submitted through this website. It applies to product enquiries and contact messages submitted through the site.
Information We Collect
When you submit an enquiry, we may collect the information you provide, including your name, business email address, phone or WhatsApp number, company name, equipment requirements, message content, selected product model, and the page from which the enquiry was submitted.
How We Use Enquiry Information
We use enquiry information to review your request, respond to you, prepare a procurement discussion, maintain an internal enquiry record, and protect the website from spam or misuse. We do not sell enquiry information.
Storage and Disclosure
Website enquiries are stored as private records in the website administration area and are sent to the configured sales contact email address. Information may be shared with relevant internal personnel or suppliers only where this is necessary to review the requested equipment or respond to the enquiry. Availability, specification, certification, commercial terms, and supplier selection remain subject to confirmation.
Spam Protection
Where enabled on a product enquiry form, Cloudflare Turnstile is used to help distinguish legitimate submissions from automated traffic. Cloudflare processes information in accordance with its own privacy documentation.
Retention and Your Requests
We retain enquiry information only for as long as reasonably necessary to respond to the request, maintain business records, resolve issues, or meet applicable legal obligations. You may contact us to request access to, correction of, or deletion of the personal information you submitted, subject to applicable law and record-keeping requirements.
Contact
For privacy questions or requests, contact [email protected].
Updates to This Policy
We may update this policy when website data-handling practices change. The current version will be available on this page.